2023/24 Holiday Support Hours

As we round out Year 2023, we’ll be operating at a reduced level of support over the next couple of months.  23rd -24th of November - Thanksgiving  Week of December 18th - limited support 25th December - emergency support / closed Week of December 25th - limited support / closed 1st Jan - emergency support / closed 2nd - 5th Jan - ... Read More »

6th Nov 2023
November 2022 Holiday Hours

The GreenixMedia offices and support desk will be closed Thursday Nov 24 & Friday Nov 25 in observance of the Thanksgiving holiday in the United States.   During this time we will provide limited staffing for questions regarding purchases.    All other requests will be queued until resumption of business the following ... Read More »

22nd Nov 2022
Server Outage [Jade Server]

Yesterday morning, our Jade server was hit with large number attacks occurring on random WordPress websites which caused the server memory to max out.  We were alerted immediately, blocked the attacks and brought the server back online in under ten minutes.  After reviewing the nature of the attack, we are now in the process of implementing an ... Read More »

3rd Sept 2020